Delivery

Shareable reference

Install ownership after a production finding

Close the finding only when named owners and cadences are live, not when the postmortem slide is done.

A practical example

What this looks like in the business

A wrong quote or cost spike already happened. The desk does not stop at lessons learned. It installs a production RACI on that workflow: one accountable business owner, one technical owner, one data owner, one risk owner, one operations owner, one budget owner. Weekly delivery review, monthly programme review, and stop/scale/redesign criteria. The finding is closed only when those names and cadences are live.

What you leave with. Live owners, a cadence, and the first operating report.

Not this. A lessons-learned deck with no named pager. Calendar for this class of work is measured in weeks, not hours.

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