Operations
Shareable reference
One decision owner, one product owner, one risk owner, a run budget, and a cadence that treats the system as a line, not a project.
Share: https://meridian.keyteller.com/use-cases/operating-model-for-ai-work
A practical example
Claims happy path now completes without a human, but funding still sits in IT and the process owner cannot change a policy threshold. There is no weekly review of cycle time, override rate, or cost per case. The desk rebuilds the operating model over four to six weeks: who owns business results, who owns workflow fit, who owns boundaries, who judges exceptions, and a Run budget rather than only Build.
What you leave with. An operating model with named roles, a weekly cadence, and a run budget.
Not this. A one-day RACI workshop or renaming the PMO a center of excellence. Calendar for this class of work is measured in weeks, not hours.
Related situations