AI work design
Shareable reference
Mandate, who approved the scope of judgment, who built the path, and who owns the cash or customer outcome.
Share: https://meridian.keyteller.com/use-cases/judgment-rights-when-agents-act
A practical example
A CIO-level owner walks one money-touching workflow (refund, quote, or isolate). For each step that software can take, they write who approved the scope of judgment, who built the path, and who owns the customer or cash outcome. Access lists stay separate from the mandate. A refund recommender should not pay. A contract reader should not revise terms. Reviewers must see the chain before the last click, not a rubber stamp on a finished recommendation.
What you leave with. A judgment-rights paper with limits, grant, and revoke.
Not this. A policy PDF that says a human is in the loop, or wiring two assistants so they can call each other. Calendar for this class of work is measured in weeks, not hours.
Related situations